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Season 6, Episode 259

Mastering Mindset, Business, and Health: Lessons from Dr. Doug and Natalie Gardner

36:49

About This Episode

In this episode of The Amberly Lago Show: Stories of True Grit and Grace, host Amberly Lago sits down with the dynamic duo, Dr. Doug Strobel and Natalie Gardner. Together, they dive into the intricacies of building a successful business team, the critical role of personalized care in medicine, and the often misunderstood journey behind achieving success. Dr. Doug and Natalie share their experiences in using alternative approaches to manage chronic pain, the power of social media branding, and the importance of gratitude and humility in personal and professional life. They also touch on endurance racing, the benefits of effective networking, and facing public criticism with confidence. Join Amberly, Dr. Doug, and Natalie as they explore holistic wellness, innovative medical practices, and the essence of resilience in this enriching episode.

If you are ready to leave your mark by discovering your message and sharing it with the world, you've come to the right place!! Let's work together to build your influence, your impact, and your income! Join the tribe you have been waiting for to activate your highest potential and live the life you deserve! Join the "Unstoppable Life Mastermind!" and let us know you are ready for greatness! Read the "True Grit and Grace" book here and learn how you can turn tragedy into triumph! Thank you for joining us on The Amberly Lago Show: Stories of True Grit and Grace! If you find value in today's episode, don't forget to share the show with your friends and tap that subscribe button so you don't miss an episode! You can also head over to amberlylago.com to join my newsletter and access free downloadable resources that can help you elevate your life, business, and relationships! Want to see the behind-the-scenes and keep the conversation going? Head over to Instagram @amberlylagomotivation! Audible @True-Grit-and-Grace-Audiobook Website @amberlylago.com Instagram @amberlylagomotivation Facebook @AmberlyLagoSpeaker

Full Transcript

0:02
Amberly Lago

Welcome to the Amberly Lago Show. Stories of true grit and grace. Thank you for tuning in to the Amberly Lago Show. So if you have listened to the show for a while or followed me on social media, you know that I live with a disease that I was diagnosed with called complex regional pain syndrome. And for the past 14 years, I have been to doctor after doctor after doctor, and I've never met anyone like this. I am so excited. I have my doctor here, Dr. Doug, and his amazing wife Natalie Gardner here. They are the creators of Dr. Doug's Balms, and you can find them on Instagram @Doctor Doug's Balms. So. So I am so excited to have them here. I'm so excited to talk about their products that I use every day. And, you know, I don't promote products on this show, and, I mean, I may be one ever, unless I really use them and love them. This is my personal own that I carry with me, and I have others in my fanny pack, but I can't wait to share their knowledge and talk about their products and. And his concierge practice as well. So, y', all, thank you for being here.

1:23
Dr. Doug Strobel

Thank you for having us.

1:24
Amberly Lago

Thanks for flying in. And I just have to say. Okay, so I met Natalie. Natalie. We met at my event, and then I was so excited that you joined the mastermind. And we were all sitting around this, like, circle table and going around, and I said, well, let's go around the room and introduce yourself and share, you know, what you do. And after you spoke about the products, everybody in the room was like, wow. And one of the girl, Tiff even said, I wish I was that passionate about what I did. And I'm like, well, when you love something and you know that it works and it's organic and it's good for people, and it's making that change. Yeah, why not be passionate? But I had no idea that you were even married to Dr. Doug or how the products came about. And I just have to say really quick, I don't want to get too emotional, but it's. It's. It's hard going to doctor after doctor. And you're the first doctor that, like, listened to me and thought outside the box and helped me. So thank you.

2:44
Dr. Doug Strobel

You're most welcome. You're why I went into medicine.

2:47
Amberly Lago

Oh.

2:47
Dr. Doug Strobel

When you wake up in the morning, say, you're welcome, Dr. Doug.

2:50
Amberly Lago

Oh, look.

2:51
Dr. Doug Strobel

Because you make me feel like I do my job.

2:53
Amberly Lago

Yeah, you do. And we'll talk about your concierge practice, because I'm sure a lot of people are going to be like, well, gosh, he helped her so much. I want help too. So we'll definitely talk about that. But I want to talk about, how did you come up. I mean, you're a neurologist. How did you come up with these products?

3:13
Dr. Doug Strobel

So I was doing. So I have a history. I was in the military for 10 years. Then I went to medical school at the age of 32. And you know when you're doing all these other things and you have young children, you neglect yourself. Well, kids are out of college. It was like a pay raise. So I started doing my epic events again. Some of them were all weekend long. And you can only be as fast as your blisters and soreness will. Will take you. So I made it. Everyone has five or six products, but I wanted one that I could just put in my pocket, you know, put it on once and get going. And so I just made it in my kitchen. And my cousin loved it. He was living with, with me at the time. And then I think it was a lunch. She said, so what is it you do? And we hadn't really been introduced. I think we met through a mutual friend. And I said, well, I do this, this and this. And she was like, well, I want to do one. So she did it and she kind of got a little bit blown up. And so I said, well, try this. And Natalie, when you get an endorsement from somebody like that, my friends were calling it the miracle bomb. But it was somebody who said, I know how to turn this into a business. And my first thought was, they don't teach you that in medical school. It's never going to happen if I do it. And so it was, in summary, it was need based. What is, what did I need? So I made something to fix it. Now what do I need? Well, I'm going to add this to it to fix that as well.

4:39
Amberly Lago

Yeah.

4:39
Dr. Doug Strobel

And so that was it.

4:41
Amberly Lago

Well, I just remembered something. You posted something on your social media, Natalie, that said my favorite animal after a 50k. Do you. Do you remember posting that?

4:54
Natalie Gardner

I don't even know which one it was.

4:56
Amberly Lago

It was. And it's you coming through. You finished this.

5:00
Natalie Gardner

Yes, yes, yes.

5:01
Amberly Lago

That was my favorite post you've ever done, by the way.

5:04
Dr. Doug Strobel

That was my heel click.

5:05
Amberly Lago

Yes, that was your heel click. I was like, there are not many do. I don't know if any doctors are as cool as that. You know, they're out there. Well, and so you started everybody, everywhere you went, everybody was like, you know, What? I want to try this. So, Natalie, I want to know, how is it working together? Because you are, like, behind the scenes, doing so much for the business. How. How is that working together?

5:35
Natalie Gardner

You know what? It's. It's actually great. I mean, when I just remember looking across the table at. At Doug one day when he was just. We were friends, and he was telling me all about how everywhere he went, all these races he went to, people were looking at him saying, did you bring that miracle stuff? Did you bring it with you? And he.

5:52
Dr. Doug Strobel

You know, so I'm like a dealer. They're like, yeah, giving him a drop.

5:57
Natalie Gardner

And so he was telling me those stories. And I had tried it at a Spartan race, and my sister had tried it as well, who's a dermatologist. And she. We start. I started using it for my whole body, like, neck down. I have severely dry skin.

6:12
Amberly Lago

I do, too.

6:13
Natalie Gardner

I used to have the back of my house.

6:14
Amberly Lago

I put it all over my. Usually I just put it on my legs. I was putting it on my chest last night, so I'm glad to hear you use it all over, too. I was just like, oh, yeah. Especially because it's so cold. It just turned cold here, so we've just got the heater cranked up, So I was like, well, it couldn't hurt here, too. I was putting it on my chest. Yeah. So you do that, too.

6:35
Natalie Gardner

Oh, I put it after my shower. The miracle balm, the green one I put from neck down every day because it's the only thing that keeps me hydrated from shower to shower. So I don't have flakes everywhere.

6:46
Amberly Lago

Yeah.

6:47
Natalie Gardner

And I used to have the bumps on the back of my arms, the kp. I don't know how long that took, but it's gone. And that's just something that I just can't believe. Something so simple, unintended, but works so well. So I. I got away from your question, though. So it. So he said to me that day across the table is like, I have no idea how to do a business, how to run a business. I'm a neurologist. I can do the research and development. I can make it. I can do all that part, but do you want to do the other part? And so that's kind of where the partnership started.

7:17
Amberly Lago

And how long ago is that?

7:19
Dr. Doug Strobel

Probably 10 years.

7:20
Amberly Lago

10 years.

7:21
Dr. Doug Strobel

I mean, we've maybe incorporated the company six years ago.

7:25
Natalie Gardner

Yeah.

7:25
Amberly Lago

How long y' all been together? Like, 10 years.

7:27
Dr. Doug Strobel

10 years. Yeah. We've known each other for 10.

7:29
Amberly Lago

Yeah.

7:29
Natalie Gardner

Yeah.

7:30
Dr. Doug Strobel

So.

7:30
Natalie Gardner

So the Company has been. It was kind of a side gig for a while. For both of us, it was, it was just a side gig. And then we realized, because it was helping people, and then we realized how many more people it could help. So it was, it was time to make that change and, and transition. And really, for the past two years, we've been super focused on it and, and growing the business so we can help as many people as possible.

7:53
Dr. Doug Strobel

Yeah.

7:54
Amberly Lago

And so you have these great stocking stuffers, by the way, stocking stuffers here. And I say, this is a great. As soon as I saw it, I was like, oh man, that's a good stocking stuffer, you know, because I use all of these. And I was telling you before we started, I was like, they're in my car, they're in my fanny pack. That I take them with me now. My daughter uses them. But. And now we're talking about. I don't know if You've talked to Dr. Doug about this at all a little bit, but I'm like, yeah, I'm putting it out there in the universe that we're gonna come up with a line together because I have so many friends that have chronic pain. And before we started recording, I was like, oh, no, I have a lot of friends. I mean, I just was texting one of my friends before we. Before when I was walking in, and she's got complex. She was diagnosed with complex regional pain syndrome. So if this helps me and other things that you've helped me with, I know that it can help so many of the listeners that have chronic pain and stuff like that. But also with this, I have to say that I was telling you that I put on the lip balm that I didn't know had like plumper in it, and I'm allergic to bees. And my whole face started, you know, getting red and my neck started getting red. I was taking one of the little ones and rubbing it all over my

9:24
Dr. Doug Strobel

face that every now and then that it's. There's an anti inflammatory quality about it. And I. I really don't know what it is. We've had people who are allergic to coconuts and bees, beeswax or whatever, and they said our product does not affect them. So there's something else that is in there. Yeah. And so I'm surprised.

9:42
Amberly Lago

Wax is fine. It's something else.

9:44
Dr. Doug Strobel

Well, the bee venom is.

9:45
Amberly Lago

It's that. It's the venom.

9:47
Dr. Doug Strobel

It's the venom that. But we, we get interesting feedback. Even people who are allergic to, like, lavender. I Think it's that it's truly organic. There's no acetates or, you know, there's nothing that ends in ate. It looks like a recipe that your grandmother would have.

10:05
Amberly Lago

Yeah.

10:05
Dr. Doug Strobel

So it's words you can all recognize and pronounce in the words of one of our employees. So. But this was the original here. And then for like an open wound, this came from this. Some people use it as a sunscreen.

10:19
Amberly Lago

What, for like the zinc stuff?

10:21
Dr. Doug Strobel

Yeah, like cold sores. It was a big hit. So then this one was an interesting one because I got frosted and tell

10:29
Amberly Lago

them the name of that.

10:30
Dr. Doug Strobel

This was the magnesium balm. This one was an interesting one because I did a. I belong to a group called the Endurance Society, and they're in Vermont. We're in the Adirondacks. I got frostbite. We all got frostbite, not just me. And so I thought Natalie's like, why don't you do this, this or this? Like, oh, that's a great idea. So I was buying the topical mag that you can buy online. And then it works so well, I thought, I'm just going to make my own. So this is another way to think about this one is it's Epsom salt balm, whereas magnesium sulfate is Epsom salt. We use magic chloride, which has better skin penetration. And then I hit my plantar fasciitis. I came down on my heel funny with a heavy pack. And all my friends said, I do arnica. You can get the vibe from my group of friends. Right?

11:13
Amberly Lago

Yeah.

11:13
Dr. Doug Strobel

These hikes, they're very natural. They're not, they're not anti med. But what do you have that may display something that gives me side effects? So I made the arnica bone. And then these two over here are. They have lemongrass and a couple other things added for bug. But it's. I mean, we're very obviously, we're very proud of and happy. Natalie and I joke. This is the child we had together.

11:35
Amberly Lago

Yeah.

11:35
Dr. Doug Strobel

But yeah, it was like I said, it was need based. It's, you know, somebody says, well, what do you have? I had no idea that it would work on restless leg. I made it for my neuropathy. But then patients came back and said, well, will it work on my headaches? And I thought, well, I don't know. Here's a sample.

11:51
Amberly Lago

Yeah.

11:52
Dr. Doug Strobel

And you are another one who I'm like, well, you know, I think I told you up front with complex regional pain syndrome, I'm less than 50. 50 successful. It's a failing grade, but I think my numbers might be better than some. And so I was optimistic that I could help you. But I do the same things with these products. I'm like, look, try it.

12:13
Amberly Lago

Yeah, everybody's different.

12:16
Dr. Doug Strobel

And, you know, in terms of. We talked about side effects. Like, side effects. You can have efficacy, but it's even useless treatment if you have side effects.

12:24
Amberly Lago

Yeah.

12:24
Dr. Doug Strobel

So, yeah.

12:26
Amberly Lago

And. And I. Natalie drives them all.

12:28
Dr. Doug Strobel

Like, the label, the jars, the colors. That's all Natalie. Natalie is 90%. This is my ongoing thing. I'm Dr. Doug. She's Dr. Doug, apostrophe S. She's the company. She's the heart and soul of it. So credit where credit is due. It would not exist. So I. So I went to A and M and got a master's and graduated.

12:48
Amberly Lago

Did you watch the game the other day?

12:50
Dr. Doug Strobel

You know, I did. So.

12:53
Amberly Lago

But.

12:53
Dr. Doug Strobel

But then I went to medical school at the University of Texas. Okay.

12:56
Amberly Lago

Yeah.

12:56
Dr. Doug Strobel

And so I forgot what I was going with, but it was when I was there, I. You know, they don't teach you business at Texas A and M. Yeah. You know, I was learning hard science. I was getting a graduate degree in genetics, and so the. The business side did not exist. That's what you. You know, that's what you hire people to do.

13:14
Amberly Lago

Yeah. Yeah.

13:14
Dr. Doug Strobel

And so having somebody who was such a good friend who. Who developed it like that, and, you know, just having a business person isn't enough. Like Candy Valentino says, you need a. I'm the artist. I'm the creator. And then Natalie is the. The doer. She's the executioner. Initiate and complete the task. But in between, you need a manager. You kind of need all three things to truly be successful. And you think they teach you that in medical school? They don't have time. They're trying to teach you how the heart pumps.

13:42
Amberly Lago

Yeah, I'm sure. But, yeah. And it's even for my business. I am a visionary. I can see it, and I know exactly what I need it to look like. I just don't know how to build it. So I'm like, here's all the things you need. Now could you please just build it for me? You know, like, I can see it. So, yeah, you need.

14:06
Dr. Doug Strobel

You need all three. And it's. That's when people say, what have you learned from Dr. Doug's? The first thing I say is that business is hard. Like, some people make it look easy. It is not easy. That just happens to be. That's just how. That's their skill. That's their bright Spot. And thank goodness for them.

14:22
Amberly Lago

Yeah. And then, I mean, I know Natalie, you and I have talked about just the social media and stuff for getting the brand out there, and. And I do love that you changed your Instagram to your name, by the way.

14:36
Natalie Gardner

Thank you. Thank you for that suggestion.

14:38
Amberly Lago

Yes, I really did love that.

14:40
Dr. Doug Strobel

I would like to thank you as well.

14:43
Amberly Lago

But, yeah, I did notice that. But, yeah, your Instagram looks great for Dr. Doug.

14:48
Natalie Gardner

Thank you.

14:48
Amberly Lago

Yeah.

14:49
Natalie Gardner

Thank you. Yeah, we also changed his personal one, Dr. Doug Strobel. Oh. After talking. After.

14:56
Amberly Lago

Okay, well, we'll have all those in the show notes so people can follow along and. Yeah. So, yeah, I'm glad you said that. Business is hard because.

15:06
Dr. Doug Strobel

It is hard. It's hard.

15:07
Amberly Lago

It is. But. And you know what? I think a lot of times people make it look easy and, like, oh, it's an overnight success, especially with social media. They make it look so easy. But there's a lot of behind the scenes that goes on, especially with. You know, we were on a call the other day, and you're like, we just filled an order. I just dropped it off, and it was a big order. And I'm like, it feels so good when you can have that task done. And I'm. Yeah. Yeah. So are y' all gearing up for Christmas and getting a lot of.

15:39
Dr. Doug Strobel

Yeah. Natalie now? We plan ahead. Natalie's about three months in a. You know, she's got a head start on that, but you never know if it's going to be a big boom or if it's going to be a slow holiday season.

15:48
Natalie Gardner

Yeah.

15:48
Amberly Lago

Well, you have your peppermint lip balm, right?

15:51
Natalie Gardner

Yes. It launched yesterday, and it is amazing. And they're so cute for, you know, just a little something.

15:59
Amberly Lago

I can't wait to try it. Perfect. Stocking stuffer.

16:01
Natalie Gardner

Exactly. Yeah. Hope you love.

16:04
Amberly Lago

Yeah, I know. I love it.

16:05
Dr. Doug Strobel

Well, I had cowboys like it, too, though, because. Peppermint.

16:08
Amberly Lago

Oh, okay. Yes. So I have to thank y'. All. I was telling them before we started that I was. My daughter was using your lip balm last night in the kitchen, and her handsome friend. I guess I should say friend. Cowboy. Big cowboy belt buckle and hat. And she's using the lip balm. And I'm like, oh, by the way, you know, I'm interviewing the doctor and his wife for the company that created Dr. Doug's. And they're like, no way. And the cowboy goes, wow, your mom's a badass. I'm like, so, thank y' all for making me look cool by flying Being on the show. But, I mean, I literally had no idea when you joined the Mastermind that you were going to say, you know, my husband's a neurologist, and I think maybe he can help you. You want to get on a call? I'm like, really? He would get on a call with me.

17:12
Dr. Doug Strobel

Did she tell you? She texted me.

17:14
Amberly Lago

No.

17:15
Natalie Gardner

Yeah. Text you. Her store, like, it had you watch a YouTube.

17:18
Dr. Doug Strobel

And I said, I think I can help her. And so she just leaned in while we were there.

17:23
Natalie Gardner

I had sensed really something she was worried about.

17:28
Dr. Doug Strobel

She wanted to help you, and she wanted to know if I could help you.

17:31
Natalie Gardner

Yeah.

17:32
Dr. Doug Strobel

I was even reluctant, like, the masterminds, like, I don't get the business, but if you can do a Mastermind, do it. I'm serious, because. Can I derail your conversation here? Because this is key. So go back to the. I don't have any business experience. Natalie would come back, and she would just be like, it's the super bowl, and I won and I got mvp. Like, no, no. And I'm like, I'm going to go run. Right. I was not very supportive, Amberly. So she. So then I.

18:05
Amberly Lago

Sounds like my husband. He didn't get it. My husband doesn't get it.

18:08
Dr. Doug Strobel

Didn't get it. IQ of zero. I mean, it was just like, you have. No. When we go to conferences, they're tedious guys have, like, leather patches on their elbows and bow ties, and they wear their lanyards to sleep. You know, like, neurologists are weird.

18:21
Natalie Gardner

You think?

18:21
Dr. Doug Strobel

I'm getting absolutely serious. So Natalie would come home. And so then I did one, and I was like, this. I'm not going to be able to remember all this. This is so full of information. And I have kind of a belief system, like, ego is bad in the room, but there's kind of like a validation. If your ego is validated by your productivity, ego is good. So there's kind of like a bad ego and a good ego. So when you go there, you can tell these people absolutely love, like, Natalie. You were saying about Natalie. They love what they do. So they. This is why I give, like, scholarships for people who want to do 50Ks and stuff. Like, why would you do that? You don't know these people. I'm like, because I want them to feel, if only for a moment, the way I feel.

19:07
Natalie Gardner

Yeah.

19:07
Dr. Doug Strobel

Like, it is worth $500 entry fee for them to go through the weekend and feel the sense of accomplishment that I do at my age. Right. And so when Natalie would come back and I was kind of a dud. I'll be honest. I was a dud, but then I did one and now, like, I would fill up that little book and I'd have to do list. I have my little. I would do chunking, you know, and I would have things chunked. Like, I'm going to do this. And totally different mindset than medical school. Medical school. You make lists, you memorize things, you know what to do and it's safe. And there are parameters. So had to really, like, get out of my lane and get back in.

19:43
Amberly Lago

It's like a cell. It's self development. I mean, hope my husband will listen to this episode and hear you say that. Because he's the same. He's just like, I'm not gonna go. Like, John Gordon has invited him to come. He's like, bring Johnny with you. And he's like, no, no, no, no. I love John, but that's your thing. You do that. You know what I mean? He's being a guy.

20:06
Dr. Doug Strobel

That was me. That was me.

20:09
Natalie Gardner

But he is going to love the unstoppable event this year. Oh, you're going to come April 25th.

20:15
Amberly Lago

And you're gonna be on stage.

20:18
Natalie Gardner

I'm so.

20:19
Dr. Doug Strobel

Did you know that?

20:21
Amberly Lago

Did you see her face?

20:22
Dr. Doug Strobel

Yeah.

20:22
Amberly Lago

And I'm like.

20:23
Natalie Gardner

And you're still processing that. You know, it'll be on stage.

20:27
Dr. Doug Strobel

Maybe your husband and I, she. Your husband can go and we'll do something fun. Like go to the Shooting Ranger.

20:32
Amberly Lago

Yeah, yeah. He would love that. But. Yeah, but that used to be date

20:37
Dr. Doug Strobel

night for Natalie and I. We would go to there.

20:39
Natalie Gardner

Really?

20:39
Amberly Lago

That's what we would do, too.

20:41
Natalie Gardner

Yeah.

20:41
Amberly Lago

Yeah. Actually, one of my Christmas presents was a gun.

20:46
Dr. Doug Strobel

Yeah.

20:46
Amberly Lago

And his relatives gave me a bow and arrow. And I was like, do they think I'm Rambo or something?

20:52
Dr. Doug Strobel

Like, well, like.

20:54
Amberly Lago

No.

20:54
Dr. Doug Strobel

I mean, you know, like, it's kind of hard.

20:56
Natalie Gardner

No.

20:56
Dr. Doug Strobel

Like, in my hospital, it's kind of. It was in a little bit of a rough side of town and one of my staff found a gun sitting on the floor. Like, how are you going to know how to handle a gun unless you handle one?

21:04
Amberly Lago

Yeah.

21:04
Dr. Doug Strobel

But it's also. There's a certain sense of satisfaction for target shooting with a bow or with the slingshot.

21:10
Amberly Lago

Yeah.

21:10
Dr. Doug Strobel

So.

21:11
Amberly Lago

Yeah.

21:11
Dr. Doug Strobel

Anyway, that's why I was just joking. But if he wants to go. He said he's a police officer. He said he's a police officer. He'd probably work. Help me with my.

21:19
Amberly Lago

He was shocked.

21:20
Dr. Doug Strobel

Discipline and finger.

21:21
Amberly Lago

He was shocked when we went to the range the first time he was like, oh, wow, you know how to shoot. I'm like, I'm from Texas. Of course I do.

21:31
Dr. Doug Strobel

We call those baby gifts.

21:32
Amberly Lago

Yes, exactly. And so I want to get to like, thank you so much for saying, hey, you know, I think my husband can help you and for you getting on a call with me. And I was not used to that at all. And the reason I got so emotional is because in the 14 years that I have had experience and I've gone to some of the best doctors in. Not just in the country, in the world, I've done every kind of treatment for CRPs. I've. I mean, and it's frustrating having to go to a doctor all the time.

22:12
Dr. Doug Strobel

Yeah. Especially if you're not getting any solutions. Right.

22:14
Amberly Lago

And especially if they just want to drug you up or stick a needle in you. Stick a needle in you. Or like, put metal leads in your spine and, you know, put a.

22:25
Dr. Doug Strobel

Well, I had the luxury of knowing what not to do when you and I talked like you'd been through the wringer, but I had the luxury of, well, this is what's left. Let's try this. And like I said, we have step one, step two A or two B. And that's the way physicians minds work is, what did this do? What did this do? Right now we just want you to get back to kind of a normal status.

22:45
Amberly Lago

But you just explained.

22:48
Dr. Doug Strobel

That's what.

22:49
Amberly Lago

You just explained everything so well and so thoroughly.

22:54
Dr. Doug Strobel

And you're a fertile soil. It takes two.

22:57
Amberly Lago

Well, in a way that I could understand it, like, you know, he kind of dumbed it down for me. Like, let me just give you an allergy here. You know what I mean?

23:07
Natalie Gardner

That's how he teaches them. I mean, that's. That's just who Doug is.

23:11
Dr. Doug Strobel

I'm a simple guy. I have a lot of education. But when people say, oh, do you dumb it down? I'm like, not a dumb it down. I speak to people in terms they understand. You were. You picked up on it quick. And so I'm like, okay, let's scale it up. And you got better.

23:24
Amberly Lago

I got better. Yeah, it helped a lot. But it was the first time that I ever had anybody go, well, hey, like I told you, I don't like taking medication. You're like, well, hey, have you tried this? Have you tried? And I was like, no, I never even thought of that. I mean. And so I just. I mean, you've helped me so much.

23:47
Dr. Doug Strobel

It's an honor. I, you know, gosh, I'M just so pleased you got better.

23:51
Amberly Lago

Yeah. And I mean, it's ups and downs, you know, and if I'm out there traveling and, you know, do an event after an event, then I might have a flare up that kind of kicks my butt, and then I have to kind of start over with things. But I know that when I have had a flare up and I can bring it down, that I know I'll get down there again to a base level.

24:15
Dr. Doug Strobel

But I think after our visits, now you know why. Right. You don't have this big black box of unsolved things. It's like, well, Dr. Strobel said if I did this, that I might feel this way, or if I feel this way, I need to go back. Because this is what's. Correct me if I'm wrong, but that's the kind of information that I think helps keep you out of the bad zones.

24:36
Amberly Lago

Yeah. Yeah, for sure. And it's a learning experience, and everybody is so different. For sure. And that's why I have people ask me all the time. They're. They're like, well, what do you take? What do you do? And it's like, it's not one thing that I do or take. It's. It's mindset. It's. For me, it's spiritual. Huge mindset is huge. And if I were to come to you with this mindset of, oh, this isn't going to work, then it wouldn't work, but I interrupted.

25:07
Dr. Doug Strobel

You were going to say spiritual, right?

25:09
Amberly Lago

Yeah.

25:09
Dr. Doug Strobel

But that self grace you give yourself, like, that's reproducible, that's evergreen. Like, if you can make two people feel that way. Right. Maybe that's why you went through what you went through. I don't want to get too metaphysical, but it's the biggest reward for me is when people get better.

25:27
Amberly Lago

That. I mean, you're changing lives, but you put your heart into it. Not just your brains, but you put your heart and your humor, too. You make it fun. Because let me tell you, I've talked to a lot of doctors who are just not that fun. I mean, not at all.

25:46
Dr. Doug Strobel

To be fair, I'm not everyone's cup of tea. I think having a physician is very hand in glove. Has to be a good fit. You know what I mean? Everyone has to kind of touch it all the right spots, and you were ready, and I had the information you needed, and that's why we clicked.

25:59
Amberly Lago

Yeah. But, you know, like I said, everybody's different. And when people come to me and they're like, well, what do you take? What do you do? And I always say, well, this works for me. I don't know if it's going to work for you, but this is what I do that helps me.

26:16
Dr. Doug Strobel

That's the right answer.

26:17
Amberly Lago

But actually, I got into a lot of trouble when I was. I was on the doctor's tv. I don't know if I told you that. And they cut out the part where I said, I've tried ketamine and spinal radio frequency and spinal walk and all these things. And they just cut down to girl cures pain with her mind or her mindset. I had the haters coming out of the. It was the first time I ever had haters. Like, they were coming after me. And I think it was hard because they were people. I was in a support group for crps. Wow. And half of them were coming at me like, you are a disgrace to our community. You don't even have CRPs. And I'm like, I wish. I wish I didn't have. You know what I mean? And I'm like, I don't want to claim that I have it. I was just diagnosed with it. You know what I mean? I don't want to claim it. Then the other half were like, we know Amberly like this, you know, and they were battling it out. And I was just going to, oh, wow, they're talking about me like I'm not even a person. They were calling me.

27:23
Dr. Doug Strobel

That sounds awful.

27:25
Amberly Lago

It was awful. I was about to go on stage to speak at a women's empowerment group, and I was sitting in the makeup chair with tears coming down my face, and I called my husband.

27:35
Dr. Doug Strobel

The makeup went well.

27:36
Amberly Lago

The makeup went great.

27:38
Dr. Doug Strobel

Just running down your face.

27:41
Amberly Lago

And my husband was like, congratulations. I'm like, what? He's like, congratulations, you got haters. Well, at least, you know, you're getting your message out there. And it was a good opportunity. I'm like, does my message? Does it work for me? And I know that you know that the message that I'm sharing works. And it. I was like, yeah, it does. And so I think when you get haters, it's a good opportunity for you to go, wait a minute. No, this really does work. But like you said, you're not everybody's cup of tea. I'm definitely not everybody's cup of tea. And that really proved it then. But, you know, you have started a concierge practice because, you know, like, I. Not that I'm trying to play doctor, but my dad has a lot of issues with his Back and pain and nerve stuff. And I've told him about you, and I've offered so many different things for him to do or try. From everything from gut health to. To prod. Like your products, stuff like that. You take. What I love about what you do is you take people and you look at all of their stuff and you review everything and spend hours actually looking at their chart. Oh, yeah, because my experience just with my last doctor's visit, I actually asked, I was like, did you even look at my chart? Like I'm allergic to that medication. I've already done a spinal stimulator. You know what I mean? You spend the time and really get to know the patient, what they've been through, who they are as a person before you get on with them. So I want people to know that, you know, you've helped me. I don't want to just hog you all to myself. I want people to know about you. So tell us a little more about your concierge business and how people can get connected with you.

29:39
Dr. Doug Strobel

I can be found on online now. We have a landing page, but it's basically Healthy brain Doc. That's who I am.

29:44
Amberly Lago

Okay. Healthy Brain Doc.

29:46
Dr. Doug Strobel

Yeah. And I'm not a pain specialist. I'm not an Alzheimer's specialist. I'm a general neurologist. But one of the best things about cutting back from my 20 plus years of practice is I can roll up my sleeves, dissect that chart, get out the paper cutter and cut something, put things in categories that I can understand. And then so once they find me online, I think step one is still going to be to have them send me the information. Then we kind of go through an interview each other. I may not be what they are looking for. And then once we establish the care, I will either fly to go see them or they, you know, they can come some place proximal to me.

30:27
Amberly Lago

Yeah.

30:28
Dr. Doug Strobel

And then we set up the. Set up the plan. But everything from people are worried about Alzheimer's to early mild cognitive impairment to what have you.

30:38
Amberly Lago

You know what? He's so humble. You're so humble. Like you're like. I'm blown away at. Despite your luminous accomplishments from your practice. Thank you, mom. You know, Yalls company and your products that you have done and continue to create. And by the way, we're creating something together. I'm just telling Natalie it's gonna be

31:03
Natalie Gardner

fun and it's gonna be amazing.

31:04
Amberly Lago

Yeah. And we've talked about the scents and everything, just so you know, Dr. Doe.

31:08
Dr. Doug Strobel

Oh, yeah.

31:09
Amberly Lago

We're gonna. We're talking about all that already.

31:12
Dr. Doug Strobel

Yes, we are.

31:12
Amberly Lago

Yeah, yeah, it's planned. No, because I mean, I love it so, so much. I'm like, yeah, I want to do these products with you. Yeah, I want my own. I've always wanted it, but I want it to be something that I actually use every day and that I love. But with. And that, you do these endurance races and come out doing heel clicks. I mean, like, you're so humble about everything.

31:39
Dr. Doug Strobel

I think with me, it's like anything else. The alloy makes you strong. Stronger. Right. If you're pure gold, you'd be pretty, but you wouldn't be very strong. If you were pure aluminum, you'd be light, but you wouldn't be very flexible. You'd be brittle. So it's a little bit of this, a little bit of that. So it's the 50ks or the weekends in the Adirondacks that make me. I think I tell Natalie I came back and I. When you're sleep deprived for 24 hours, like I solved so many things and really. Oh yeah. I mean, your brain goes someplace that. Yeah, it's the deprivation, the physical sleep, caloric deprivation that you're. I mean, it's mind expanding and. Yeah. Andy. His name's Andy Weinberg. He's the founder of the Endurance Society. And they'll do anything from a 5k to. They do at 88k.

32:25
Natalie Gardner

Wow.

32:25
Dr. Doug Strobel

Yeah. Which I didn't finish. But you have 10 days to run. I want to do it next year, but we have to go to a wedding. So anyway. But you brain goes place. I don't think I would have one without the other. I really don't. You know, I mean, we're raising kids and now I have a grandchild and

32:42
Amberly Lago

so I didn't know y' all had

32:43
Natalie Gardner

a grandchild three weeks ago.

32:46
Amberly Lago

Wow. Wow. Congratulations.

32:50
Dr. Doug Strobel

So. But those are the things, you know, it's makes you. It does make you humble, but it's. Those are the types of things that make. Make you grateful, right?

32:58
Amberly Lago

Yeah.

32:58
Dr. Doug Strobel

And I mean, I pray in gratitude more than anything in my life. I mean, I'm grateful for being here. You know, I don't just pray that I have a safe flight. I pray that in gratitude, like, this is the best day ever.

33:16
Amberly Lago

I feel like it's the best day. But you were going to say that.

33:19
Natalie Gardner

Well, I mean, going back to your. He is humble. I mean, but that's one of the reasons he. I think he's going to be so, so successful in this, in this new practice because he really, truly wants to get to know the person from start to, like, before he. Before they even decide that they want to work together, you know, really get to know them, know that he can make an impact. And this is going to be one of the first of its kind in the country for concierge neurology. So it's really hard.

33:49
Amberly Lago

She was telling me all about it, by the way. She was telling me all about it. I'm like, oh, oh, my gosh. Yeah, this is.

33:54
Dr. Doug Strobel

You think it would have happened if it was up to me? I mean, I've always wanted to do something like that, but it takes a brain like Natalie's to. You create the momentum because it's a require. Doctors as a ruler, we're talking about lanes, you know, like, I'm in that lane. I'm totally comfortable in that lane.

34:12
Amberly Lago

Yeah, you're good at what you do.

34:13
Dr. Doug Strobel

Yeah. But then Natalie comes along and says, well, you can do that, but I'm going to do it differently. I'm going to change the aspect of it bit a little.

34:19
Natalie Gardner

Well, the thing that gives him the most, like, intrinsically happiness is really being able to make a difference for people. So to be able to have that time and be able to really get to know the person is going to be and really think outside the box, like you said before. I mean, think outside the box, figure out everybody's different, so what can. What can he do to really treat the person what they need and really make a difference?

34:48
Amberly Lago

So, yeah.

34:50
Dr. Doug Strobel

Awesome.

34:50
Amberly Lago

Well, tell everybody where they can find you both. Natalie, where can people find you?

34:54
Natalie Gardner

Oh, well, Natalie and Gardner at. On Instagram. Yeah, on Instagram and LinkedIn. And then Dr. Doug's Balms, DrDougs.com and Healthy Brain Doc. Healthy Brain Doc on Instagram.

35:11
Dr. Doug Strobel

And I think we haven't really done much with it, but I have a migraine, like, Facebook page to help. Trying to help pregnant moms with their migraines.

35:20
Amberly Lago

Oh, you just do.

35:22
Dr. Doug Strobel

The most nightmarish patient to have is a woman of childbearing age because you have the potential for two patients. So it was actually Candy Valentina who said, you need to lean into that.

35:32
Amberly Lago

Wow.

35:32
Dr. Doug Strobel

Because most of us run the other way. I mean, myself and Claire, I thought

35:36
Amberly Lago

that maybe people in pain would be

35:38
Dr. Doug Strobel

your most nightmare because they don't necessarily get better. But I'm not. I don't. I. I don't fear the pain patients as much as I fear a woman of childbearing age, because the potential for fetus is there. Right. So it's like there's a, like a liability thing. But I'm very natural. So I have things that are over the counter and you can buy it from Amazon. It's just giving them the medical evidence and the will to try some of these other things. That's a big deal.

36:06
Natalie Gardner

Yeah.

36:07
Amberly Lago

That's awesome. Well, thank you all for. Thanks for having us.

36:12
Dr. Doug Strobel

Great.

36:13
Amberly Lago

You guys go get your stocking stuffers right here. And you know what? Thank you for tuning in to the show. And all of these links will be in the show notes. And yeah, come see Natalie speaker speak at the Unstoppable Success Summit here in Dallas, April 25th and 26th. Can't wait to have you on stage. Thank you again for tuning in. And we'll see you next week.

Pain to purpose to joy.

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